Families say valued possessions still missing years after bank emptied their safety deposit boxes

If there's one thing Sheila Levy-Bencheton took for granted, it's that the safety deposit box her father rented from a big bank was secure.

That's until her dad passed away in 2017 at age 103.

The Toronto woman went to TD Canada Trust to empty the box a few months later, and discovered the bank had already done it years ago — forcing it open by drilling the lock then emptying the contents.

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