Ottawa residents can't get mail after Canada Post boxes freeze

The controversial community mailboxes that many Ottawa residents didn’t want in the first place are now causing more headaches for Canada Post and its customers.

See Full Article

It turns out the mailboxes aren’t suited for winter life in Ottawa. Hundreds of them have been frozen shut for days.

Gwyneth Davidson, who lives in the suburb of Nepean, says she had been struggling to open her mailbox since last week.

“I have seen people punching the mailboxes, kicking the mailboxes, shaking the mailboxes, and just pounding with their fists on the door trying to break up the ice that is inside the lock,” she told CTV Ottawa.

Another Nepean resident, Jennifer Rayner, is among those unable to open their mailbox. “It’s driving me insane because there’s probably bills to pay,” she said.

Mail carrier Bill Kitts said he’s tried to help some residents by meeting them at the community mailbox and directly handing them their letters.

Canada Post has hired contractors to de-ice the mailbox locks, but it has been a slow process, taking up to an hour just to open one of them.

Canada Post says that out of 250,000 community mailboxes in Ottawa, only a few hundred have frozen this winter.

“The call centre is up and running,” said spokesperson Jon Hamilton, urging customers to be patient. “We have people ready to go out and work on boxes, they have been doing that.”

After complaining for three days, Marc Coallier says his mailbox was finally fixed. But the south Ottawa resident said he’s not convinced it won’t freeze again.

"This is Canada,” he said. “We got rain, ice. These boxes are made for Florida or Alabama, but not for Canada.”

Davidson said Canada Post needs to find a permanent solution – either fix the mailboxes or bring back home delivery.

The previous Conservative government’s controversial plan to end door-to-door mail delivery and install community boxes across the country was put on hold when the Liberals took power last October.

With a report from CTV Ottawa



Advertisements

Latest Canada & World News

  • School-worker canned for correcting student's spelling

    World News Toronto Sun
    A snarky school-worker who was sacked for correcting a student’s spelling says she no longer wants to be a distraction. Katie Nash was the web experience coordinator for Frederick County (Md.) Public Schools until she recently tweeted back at a student. Source
  • Hundreds of Canadians to join Women's March on Washington this weekend

    Canada News CTV News
    When Linda Hill leaves for Washington, D.C., on Friday night to join a massive march for women's rights, there will be many familiar faces on the bus -- including her daughter. Hill, 56, a college professor in Windsor, Ont. Source
  • Enormous alligator spotted in Florida nature reserve

    World News CBC News
    Visitors to Florida's Circle B Bar Reserve in Lakeland, Fla., got a thrill on Sunday when a massive alligator strolled by in front of them. 'Godzilla' gator lumbers around Florida reserve0:49 Source
  • Former Klan Grand Dragon to MLK's daughter: 'I'm sorry'

    World News CTV News
    ATLANTA -- Scott Shepherd didn't fire the shot that killed Martin Luther King Jr., but the former Ku Klux Klan Grand Dragon says he has always felt remorse toward the family of the slain civil rights leader and all who honour his legacy. Source
  • Growing list of Democrats boycotting Trump inauguration

    World News CTV News
    WASHINGTON -- More than 30 House Democrats plan to boycott President-elect Donald Trump's inauguration on Friday, casting the Republican businessman as a threat to democracy. Reps. Steve Cohen of Tennessee, Jerrold Nadler of New York and Don Beyer of Virginia on Monday joined a growing list of lawmakers who will not attend Trump's swearing-in at the U.S. Source
  • Mega-alligator captured on film in Lakeland, Florida

    World News Toronto Sun
    A group of wide-eyed nature enthusiasts were gobsmacked Sunday when they came across an enormous alligator in Lakeland, Fla. The prehistoric-looking beast was captured on film as it casually strolled across a path at the Circle B Bar Reserve. Source
  • Orphan Black, Schitt's Creek, Kim's Convenience up for Canadian Screen Awards

    Canada News CBC News
    Attention CloneClubbers, SchittHeads and fans of that Jungchee bromance: your favourites are headed for the red carpet. Sci-fi TV thriller Orphan Black, comedies Schitt's Creek and Kim's Convenience, along with family drama It's Only the End of the World and sports tale Race lead nominees for the 2017 Canadian Screen Awards. Source
  • Officer says he confused Don Dunphy with comic rapper from YouTube

    Canada News CTV News
    ST. JOHN'S, N.L. -- The Newfoundland police officer who shot and killed Don Dunphy at his home on Easter Sunday 2015 says he at first had him confused with the dirt bike riding gibberish rapper Donnie Dumphy. Source
  • Grieving mom pleads for return of phone with photos of her late son

    Canada News CTV News
    A grieving mother is hoping someone will come forward with the phone she lost in Calgary, so she can recover some of the last photos she has of her son who died. Rachel Thompson says the phone she lost at a Co-op on Sunday, contained an SD card filled with images and videos of her son, Zachary. Source
  • Donald Trump's childhood home up for auction today

    World News CTV News
    The childhood home of U.S. president-elect Donald Trump is finally up for sale, months after it was supposed to go up on the auction block. The house was to be auctioned off on Oct. Source